KBT is more than just a manufacturer; we are your partner in packaging automation. We integrate R&D, manufacturing, installation, and commissioning into a seamless solution.
Our team is fully equipped to handle everything from equipment manufacturing to on-site installation, technical training, and lifetime maintenance.
Our relationship doesn’t end at delivery. We believe in proactive maintenance to extend the lifespan of your equipment.
Regular Follow-ups: Our technical team conducts regular surveys (at least 3 times per year) to monitor equipment status and suggest optimizations.
Continuous Improvement: We treat every service interaction as an opportunity to improve our technology based on your feedback.
Shared Success: We strive to help you achieve energy efficiency and high productivity, ensuring a win-win partnership.
We understand that downtime costs money. Our service philosophy is built on speed, accuracy, and thoroughness.
In the event of a malfunction, our experts provide immediate troubleshooting via video or phone to solve issues instantly.
If remote diagnosis cannot resolve the issue, we dispatch service engineers to your site within 24 hours* of receiving the notice.
We are committed to getting your production line back up and running with minimal delay.
We provide free repair and replacement for any components damaged due to quality or manufacturing defects within the warranty period.
Outside the warranty period, or for damages caused by human error, we provide genuine spare parts strictly at cost price. We never profit from your maintenance needs.
Outside the warranty period, or for damages caused by human error, we provide genuine spare parts strictly at cost price. We never profit from your maintenance needs.
We provide ongoing feedback and optimization tips to help you maximize production efficiency.
Email：kbt@kbtfoodpack.com
Tel:+86 15006621717
Add：No. 9999, Mizhou East Road, Zhucheng City, Weifang City, Shandong Province
© 2026 Created with KBT
